Hard Reset VIVO X5 Pro

First method:

Start by holding down the Power key for a few seconds in order to tu rn on the cell phone.

• Then from the home screen open Menu and choose Settings.
• In the next step select Backup & Reset and tap Factory data reset.

• Afterwards choose Reset phone and select Erase everything to begin hard reset operation. 

• Congratulations! The hard reset has just been performed.
• Second method:
• At the very beginning hold down the Power key for a short while in order to switch off the device.

• Now press and hold Volume Down + Home + Power button for a couple of seconds.

• If you see menu of Recovery mode, release held keys.
• You should select "wipe data/factory reset" by using Volume buttons to navigate, and Power button to choose

• In the next step choose "Yes -- delete all user data".

• To restart the phone, select "reboot system now" by pressing the Power key.

• Success! The hard reset is done.